Delivery & Returns
During restricted production due to COVID-19 our production lead times are extended from 2-4 working days to 5-7 working days. We make every effort to produce each order swiftly and will often do so in a shorter time frame.
£2.95 Standard Untracked Shipping (3-4 Days after the items are produced)
£6.95 Premium Delivery (Next day after the items are produced)
Free Standard Shipping on all orders over £30.00
£9.95 Standard Tracked Shipping (est. 5-7 Working Days).
USA AND CANADA
£19.95 Standard Tracked Shipping (est. 5-7 Working Days)
REST OF WORLD
£21.95 Standard Tracked Shipping (est. 7-10 Working Days).
Please note: it is your responsibility to pay any customs duties or charges for your country.
Standard parcels are sent with Royal Mail. Premium deliveries will be sent using either Royal Mail, DPD, Parcel Force or DHL depending on the size and weight of the items. Once the parcel is dispatched you will receive the relevant tracking information.
If you have any issues with your order as received, please contact us right away and we will do everything we can to resolve it for you.
If you’d like to return or exchange an item from your order you have 14 days from the date of receipt to notify us. On receipt of the returned item(s), your refund will be credited to the payment card used to make the purchase. Regrettably, any delivery costs will not be refunded (although some exceptions do apply).
Please note personalised items cannot be returned or exchanged unless faulty. This does not affect your statutory rights.
Our return address is:
Invite Press HQ
PO Box 789
Redhill RH1 9JG